Privacy Policy

Overview

JC Demo Insurance Group, Inc. ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a quote request, or interact with us as an existing customer. Please read this policy carefully. If you disagree with its terms, please discontinue use of our website.

As an independent insurance agency, we understand that the personal and financial information you share with us is sensitive. We treat it with the highest degree of care and use it solely to serve your insurance needs — nothing more.

Information We Collect

We collect information that you voluntarily provide to us when you request a quote, contact us, or use our website. The categories of information we may collect include:

Information Provided Through the Quote Form

When you submit a new insurance quote request through our website, we collect the information necessary to obtain accurate quotes from our carrier partners. This may include your full name, date of birth, gender, marital status, contact details (email address, phone number), mailing and property address, driver's license information, vehicle details (year, make, model, VIN), property details (home type, year built, estimated value), current coverage details, and your preferred contact method and best time to reach you.

This information is used exclusively to generate insurance quotes and to follow up with you regarding those quotes. It is never used for any purpose unrelated to your insurance needs.

Information Collected from Existing Customers

For existing policyholders, we maintain records related to your active policies, including policy numbers, coverage types, carrier information, premium amounts, renewal dates, and claims history. This information is used to service your account, process renewals, handle claims inquiries, and proactively identify opportunities to improve or expand your coverage.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information through cookies and similar technologies, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is used solely for website analytics and performance optimization. Please see our Cookie Policy for full details.

How We Use Your Information

We use the information we collect for the following purposes, all of which are directly related to serving your insurance needs:

• Quote generation and follow-up: To obtain accurate insurance quotes from our carrier partners and to contact you with quote results and options.
• Policy servicing: To manage your existing policies, process renewals, handle endorsements, and respond to your service requests.
• Claims support: To assist you in filing and tracking insurance claims with your carrier.
• Proactive savings alerts: To identify and communicate opportunities that may benefit you — for example, if a bundled home and auto policy would save you money, or if a new carrier has become available that offers better coverage at a lower premium. We will only contact you about opportunities that are genuinely in your financial interest.
• Renewal reminders: To remind you of upcoming policy renewals and to shop your coverage at renewal to ensure you continue to receive competitive rates.
• Legal and regulatory compliance: To comply with applicable insurance regulations, licensing requirements, and legal obligations.
• Website improvement: To analyze website usage patterns and improve the functionality and user experience of our website.

We do not use your personal information for automated decision-making, profiling for non-insurance purposes, or any purpose that is not directly related to providing you with insurance services.

We Never Sell Your Data — Full Stop

JC Demo Insurance Group, Inc. does not sell, rent, lease, or trade your personal information to any third party, under any circumstances, for any amount of compensation. This is not a legal technicality or a qualified statement — it is an absolute commitment.

We are aware that many online services and data brokers profit from selling consumer data. We find this practice contrary to the trust our clients place in us. You share sensitive personal and financial information with us because you need insurance protection — and we will never exploit that trust for commercial gain.

This commitment applies to all categories of personal information, including your name, contact details, financial information, vehicle information, property information, and any other data you provide to us.

Limited Sharing — Only When It Serves You

We share your information only in the following limited circumstances, all of which are necessary to provide you with insurance services:

• Insurance carriers: When you request a quote or wish to bind coverage, we share the necessary information with the insurance carriers we represent (such as GEICO, Progressive, Travelers, Nationwide, Liberty Mutual, and others) to obtain quotes and issue policies on your behalf. This sharing is essential to the service you have requested.
• Service providers: We may share information with trusted technology service providers who assist us in operating our website and managing customer data (such as our agency management system). These providers are contractually bound to use your information only for the purposes we specify and may not use it for their own commercial purposes.
• Legal requirements: We may disclose your information when required by law, court order, or regulatory authority, or when necessary to protect the rights, property, or safety of JC Demo Insurance Group, Inc., our clients, or others.

In every case, we share only the minimum information necessary to fulfill the specific purpose, and we do not permit recipients to use your information for any purpose beyond what is required.

Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure data storage, access controls limiting data access to authorized personnel only, and regular security reviews.

While we take every reasonable precaution to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to promptly notifying you in the event of a data breach that affects your personal information, in accordance with applicable law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. We honor these rights regardless of where you reside.

California Residents (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have the right to: know what personal information we collect and how it is used; request deletion of their personal information; opt out of the sale of personal information (though we do not sell personal information); and not be discriminated against for exercising their CCPA rights. To exercise any of these rights, please contact us using the details below.

All Customers

Regardless of your location, you have the right to: request access to the personal information we hold about you; request correction of inaccurate information; request that we stop using your information for proactive outreach (while understanding this may limit our ability to alert you to savings opportunities); and withdraw consent for any processing based on consent. To exercise any of these rights, please contact us directly.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, to maintain our business records, and to comply with our legal and regulatory obligations as a licensed insurance agency. For active policyholders, we retain records for the duration of your relationship with us and for a period thereafter as required by North Carolina insurance regulations. Quote information for prospects who do not become customers is retained for a reasonable period to allow for follow-up, after which it is securely deleted or anonymized.

Children's Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will promptly delete it.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the bottom of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us. We take all privacy inquiries seriously and will respond within 5 business days.